The Customer Is Frequently Wrong

Posted November 15, 2011, in Branding, Clock Tower Law Group, Domain Names, Erik's Favorites, IP Law, Law, Marketing, Patent Law, Random, Startups, Technology, Trademark Law, Verio by Erik J. Heels (permalink: http://www.erikjheels.com/3331.html)

Especially when it comes to patents and trademarks.

Philosophy #1: The Customer Is Always Right.

Philosophy #2: Treat Customers As If They Are Always Right.

Which philosophy does your business follow?

My law firm follows #2.

Wrong Customers And The 80/20 Rule (Pareto Principle)

What? You don’t want all customers?

That’s right, I… [read full post]

LawLawLaw 2011-06-29

Posted June 29, 2011, in Baseball, Best Practices, Business, Clients, Clock Tower Law Group, Copyright Law, Domain Names, Google, Internet Law, IP Law, Law, LawLawLaw Newsletter, Marketing, Microsoft, Music, Patent Law, Politics, Privacy, Random, Security, Social Networking, Startups, Technology, Trademark Law, TV, Videos, Weblogs, Worst Practices by Erik J. Heels (permalink: http://www.erikjheels.com/2764.html)

This space unintentionally left blank.

Greetings,

My name is Erik Heels, I am a lawyer, and this is my LawLawLaw newsletter, available at http://www.lawlawlaw.com.

LawLawLaw includes my observations on trends in technology, IP law (trademarks, domain names, and patents), baseball (long story), and rock ‘n’ roll (longer story). Besides IP law, I’m good at spotting trends, connecting people on social networks, fixing things, boiling… [read full post]

Scamming The Chinese Domain Name Scammers http://goo.gl/S74nj

Posted June 03, 2011, in Clients, Clock Tower Law Group, Domain Names, Erik's Favorites, International Law, IP Law, Law, Marketing, Random, Technology, Trademark Law by Erik J. Heels (permalink: http://www.erikjheels.com/2738.html)

Don’t Fall For China Domain Name Fraud. Seek The Deeper Meaning Of Words.

By now, you have probably heard about the Chinese domain name scam. It’s almost as old as the Nigerian 419 scam. Helpful hint: Google these things and/or check Snopes.com to see if they are legit. See also my earlier blog post on… [read full post]

Clocktower's Winning Clients http://goo.gl/Y0IkP

Posted May 24, 2011, in Clients, Clock Tower Law Group, Domain Names, Erik's Favorites, Google, Milestones, Patent Law, Photos, Startups, Trademark Law by Erik J. Heels (permalink: http://www.erikjheels.com/2707.html)

 

$2 Billion In Angel/VC Funding + 10 Acquisitions By Public Companies.

Clock Tower Law Group: Helping Smart Companies(TM)

Over the last ten years, Clock Tower Law Group clients have been acquired by publicly traded companies ten times.

Over the last ten years, Clock Tower Law Group clients have raised $2 billion from angel investors and venture capital (VC) firms.

Over… [read full post]

iPhone App Lawyers

Posted March 30, 2011, in Clients, Clock Tower Law Group, Domain Names, Milestones, Patent Law, Startups, Trademark Law by Erik J. Heels (permalink: http://www.erikjheels.com/2610.html)

Law firm Clock Tower Law Group’s attorneys help iPhone application developers protect their intellectual property (domain names, trademarks, patents).

As it says on Clock Tower Law Groups cool clients page:

Apperian, Inc. helps top companies, government agencies, and educational institutions develop and implement an effective mobile strategy and reach their next generation of customers by creating compelling… [read full post]

Clock Tower Law Group Turns 10, Wants Flying Cars

Posted March 21, 2011, in About, Clock Tower Law Group, Domain Names, Erik's Favorites, Google, How To, Milestones, Patent Law, Trademark Law by Erik J. Heels (permalink: http://www.erikjheels.com/2602.html)

Or a pony.

Greetings,

Although the marketing launch of our law firm coincided with 9/11, http://www.erikjheels.com/?p=234, today is the actual 10-year anniversary of Clock Tower Law Group. As we enter our second decade, I want to say thank you for your friendship, your business, and your referrals. But don’t send flowers. Instead, please re-read this recent article and pass… [read full post]

Patent Law Podcast, Trademark Law Podcast

Posted March 12, 2011, in Domain Names, How To, Patent Law, Trademark Law, Videos by Erik J. Heels (permalink: http://www.erikjheels.com/2756.html)

The Brass Ring by Gina Ghioldi.

Gina Ghioldi invited me to do a podcast recently. Here is Gina’s bio from her website:
Attorney Gina Ghioldi is the founder and President of The Law Office of Gina M. Ghioldi, P.C., a civil practice law firm with an office locate in Lexington, Massachusetts. She is a graduate of Simmons College… [read full post]

Top 10 Things Smart Companies Should Know About Intellectual Property

Posted October 22, 2010, in Branding, Business, Clock Tower Law Group, Copyright Law, Domain Names, Erik's Favorites, How To, Internet Law, IP Law, Patent Law, Patent Law 101, Startups, Trade Secret Law, Trademark Law by Erik J. Heels (permalink: http://www.erikjheels.com/2520.html)

Smart businesses should use all laws – including IP laws – to their advantage.

Before I launched Clock Tower Law Group in 2001, I worked for 6+ years in non-legal positions for various Internet companies. So I have seen how intellectual property works – or fails to work – in the real world. I advise my clients based… [read full post]

TrademarksForStartups.com: $17 Trademarks For Startups

Posted October 01, 2010, in Branding, Clients, Clock Tower Law Group, Domain Names, Marketing, Startups, Trademark Law by Erik J. Heels (permalink: http://www.erikjheels.com/2506.html)

Considering filing your trademark without a lawyer? Spend $17 to have a lawyer file it instead.

The TrademarksForStartups.com promotion starts at 12:17 ET 10/01/10 and ends 12:17 pm ET 12/31/10 (2010 Q4, for those of you scoring at home).

You got questions? I got answers.

1. Aren’t you the same dude who did the http://www.freetrademarksforstartups.com promotion?

Yes. I… [read full post]

LawLawLaw 2010-09-20

Posted September 20, 2010, in Apple, Baseball, Branding, Clients, Clock Tower Law Group, Domain Names, Google, How To, Internet Law, IP Law, Law, LawLawLaw Newsletter, Music, Patent Law, Privacy, Social Networking, Technology, Trademark Law by Erik J. Heels (permalink: http://www.erikjheels.com/2502.html)

These are not the droids you’re looking for.

Greetings,

My name is Erik Heels, and this is my LawLawLaw newsletter. Why the name LawLawLaw? Because lawlawlaw.com was, at one point, the only good domain name left.

LawLawLaw includes my observations on trends in technology, IP law (trademarks, domain names, and patents), baseball… [read full post]

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