Technology, Law, Baseball, Rock & Roll

Techie, Lawyer, Baseball Fan, Musician. Erik J. Heels is an MIT engineer; trademark, domain name, and patent lawyer; Red Sox fan; and music lover. He blogs about technology, law, baseball, and rock 'n' roll at ErikJHeels.com. Erik has been on the Internet since 1984 and has extensive experience working in high-tech companies such as Bolt Beranek and Newman (BBN),...

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Drawings, Charts, And Videos That Explain The Recession

Posted November 22, 2011, in About, Air Force, Book Reviews, Business, Copyright Law, Drawings, Erik's Favorites, How To, IP Law, Law, Patent Law, Politics, Random, Startups, Technology, Videos, Worst Practices by Erik J. Heels (permalink: http://www.erikjheels.com/3428.html)

9/11 Wars + Tax Cuts + Bailouts = Recession.

This article analyzes, chronologically, how the US got itself – and the world – into the current recession. I wrote this post primarily… [read full post]

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LawLawLaw 2011-11-18

Posted November 18, 2011, in Apple, Baseball, Clients, Clock Tower Law Group, Google, IP Law, Law, LawLawLaw Newsletter, Music, Patent Law, Random, Social Networking, Technology, TV, Videos by Erik J. Heels (permalink: http://www.erikjheels.com/3356.html)

A newsletter by Clock Tower Law Group founder Erik J. Heels about trends in technology, intellectual property (IP) law (patent law, trademark law), baseball, and rock ‘n’ roll.

Greetings,

I, Erik Heels, a lawyer, do hereby swear and affirm that this is my LawLawLaw newsletter: read/subscribe at http://www.LawLawLaw.com.

LawLawLaw is about technology, law (mostly patents… [read full post]

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The Customer Is Frequently Wrong

Posted November 15, 2011, in Branding, Clock Tower Law Group, Domain Names, Erik's Favorites, IP Law, Law, Marketing, Patent Law, Random, Startups, Technology, Trademark Law, Verio by Erik J. Heels (permalink: http://www.erikjheels.com/3331.html)

Especially when it comes to patents and trademarks.

Philosophy #1: The Customer Is Always Right.

Philosophy #2: Treat Customers As If They Are Always Right.

Which philosophy does your business follow?

My law firm follows #2.

Wrong Customers And The 80/20 Rule (Pareto Principle)

What? You don’t want all customers?

That’s right, I… [read full post]

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